Cookie and Similar Technologies Policy

1. What cookies and similar technologies are

Cookies are small text files that a website or certain third-party services may store in your browser or device. Similar technologies may also be used, such as browser local storage, session storage, tracking tags, scripts, SDKs, online identifiers and other tools that allow information to be remembered, functions to be enabled, site usage to be measured, fraud to be prevented, or payment and security processes to be facilitated.

In this policy, when we refer to “cookies”, unless the context indicates otherwise, we also refer to these similar technologies.

2. What we use these technologies for

We may use cookies and similar technologies for one or more of the following purposes:

• to enable the technical operation of the website;
• to remember information necessary for browsing, the session or certain preferences;
• to enable forms, reservation processes, checkout and security validations;
• to prevent fraud, abuse, unauthorized access or malicious activities;
• to measure site usage, understand interactions and improve the experience;
• to integrate third-party tools for payments, analytics, validation or embedded content;
• to manage communications, campaigns, promotions or sweepstakes, where applicable.

3. Categories of cookies and similar technologies that we may use

3.1 Strictly necessary

These are necessary for the website to function properly or to provide a service requested by the user. They may include technologies necessary to maintain the session, authenticate access, remember cart contents, complete checkout, apply security measures, prevent fraud, balance load, or maintain essential functions of browsing and the online store.

Without these technologies, certain site functions may not be available or may not operate correctly.

3.2 Functional or preference-related

These allow us to remember certain preferences, interface settings or interaction states that improve the user experience, for example, whether a notice has already been viewed, certain display options or certain non-essential preferences.

3.3 Analytics or measurement

These help us understand how the site is used, which sections receive the most interaction, how users navigate, which content is most useful, and how to improve performance, design and the overall experience.

These technologies may collect information such as pages visited, visit duration, interaction with site elements, technical events from the browser or device, and aggregated or pseudonymized data regarding browsing behavior.

3.4 Payments, validation and fraud prevention

When starting or interacting with checkout, reservation, validation or payment processes, necessary third-party technologies may be activated to process payments, validate transactions, prevent fraud, reduce risks and protect both the user and the Company.

3.5 Third-party content or services

Some site functions may depend on external services or embedded content. In such cases, those third parties may use their own cookies or similar technologies in accordance with their own policies.

4. Providers or types of third parties that may be involved

Depending on the current site configuration, we may use our own services and third-party services, including categories such as the following:

• analytics and measurement, for example Google Analytics and Microsoft Clarity;
• payments, validation and anti-fraud, for example Stripe, Mercado Pago and services related to their payment infrastructures;
• security, technical validation or abuse prevention, where applicable;
• external content or infrastructure services, if used on a specific page or flow.

The presence of a provider may vary depending on the page visited, the flow used, the user’s region, the active campaign, or the use of certain site functions. Not all providers necessarily act on all pages or sessions.

5. Activation basis and consent management

Certain cookies or similar technologies may be activated automatically when they are necessary for the operation of the site or to provide a service expressly requested by the user, such as maintaining a session, processing a reservation, starting checkout or completing a payment.

Other technologies, especially those related to analytics, measurement, non-essential personalization or equivalent services, may be subject to user consent when required by applicable law.

CubeVox may apply different consent management, configuration or limitation mechanisms depending on the user’s estimated location, the functionality used, the site flow or the applicable regulations in the relevant jurisdiction.

6. How you can manage your preferences

You can manage or limit certain cookies and similar technologies in several ways:

• through the site banner and, when available, through a preferences panel or center;
• through your browser or device settings;
• by following the privacy or configuration options offered by certain third-party services;
• by blocking or deleting existing cookies from your browser.

Please note that blocking or disabling certain technologies may affect the availability, functionality, security or performance of the site, and may prevent the proper use of certain functions, including reservations, forms, authentication, cart, checkout or payments.

7. Duration of cookies and similar technologies

We may use technologies with varying durations, including:

• session-based: deleted when the browser is closed or the session ends;
• persistent: remain for a defined period or until manually deleted;
• local storage or equivalent: may remain until deleted by the user, the browser or the site.

The exact duration may vary depending on the purpose, the provider involved, the current technical configuration and updates to the site or third parties.

8. Cookies and technologies related to reservations, checkout and payments

When the user interacts with reservation, purchase, checkout, validation or payment functions, technologies necessary to do the following may be used:

• maintain the session state;
• remember cart contents or the initiated process;
• validate the transaction;
• prevent fraud or abuse;
• connect with the selected payment provider;
• protect the technical integrity of the transaction.

Some of these technologies may be operated by third-party payment providers or by services related to such providers, in accordance with their own policies and security practices.

9. Cookies and technologies related to promotions or sweepstakes

If CubeVox organizes promotions, campaigns or sweepstakes, necessary or functional technologies may be used to manage participation, prevent abuse, limit duplicate entries, record interaction states, validate forms or improve the technical administration of the process.

Participation in promotions or sweepstakes may also be subject to their own Terms and Conditions, which will supplement this policy.

10. Transfers and processing by third parties

Some third parties that provide services related to analytics, payments, validation, security or infrastructure may process information through cookies or similar technologies in accordance with their own policies. Such processing may involve international data transfers or access from different jurisdictions, depending on the operational structure of each provider.

For more information on how we process personal data associated with these technologies, please see our Privacy Policy.

11. Updates to this policy

We may update this Cookie and Similar Technologies Policy to reflect technical, operational, commercial, regulatory or provider-related changes. The current version will be the one published on the site at any given time, indicating its latest update date.

Where appropriate, we may supplement this policy with specific notices, banners, preference centers or additional text in certain site flows.

12. Contact

For inquiries or notices related to this policy, you may contact us through:

• Legal/commercial email: legal@cube-vox.com
• Support email: contact@cube-vox.com
• Contact form: www.cube-vox.com/en/home/#contact-us